Privacy Policy

Effective Date: April 25, 2026
Practice Name: Our Healing Connection Therapy

Your privacy is important to us. This website is operated by Our Healing Connection Therapy, a private psychotherapy practice based in Ontario, Canada. This Privacy Policy explains how personal information may be collected, used, and protected when you visit this website.

This policy is intended to align with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, the Personal Health Information Protection Act (PHIPA).

1. Information We May Collect

We may collect limited personal information through this website, including:

Name, email address, or phone number (if you complete a contact form)
Basic technical information (e.g., IP address, browser type, pages visited)
Any information you choose to share in your message

We encourage you not to include sensitive personal health information in website forms.

2. How Your Information Is Used

Information collected through this website may be used to:

Respond to inquiries or appointment requests
Provide information about services
Maintain administrative records
Improve website functionality and user experience

If you contact the practice, your communication may be retained as part of administrative records in accordance with professional and legal obligations.

Your information will not be sold or shared for marketing purposes.

3. Use of Wix and Third-Party Services

This website is hosted on Wix.com Ltd. Wix may collect and store data through its platform, including secure servers and standard website analytics.

Information collected through this website may be stored on servers located outside of Canada and may be subject to the laws of those jurisdictions.

We may also use third-party tools (e.g., embedded maps, analytics services) that collect non-identifying information about website usage. These services have their own privacy policies.

4. Cookies and Analytics

This website may use cookies or similar technologies to enhance user experience and understand general website traffic patterns. You can adjust your browser settings to decline cookies if you prefer.

5. Confidentiality and Limits of Electronic Communication

Contacting us through this website does not establish a therapeutic relationship.

While reasonable steps are taken to protect your information, communication through the internet (including email and website forms) is not fully secure. These methods should not be used to share sensitive personal health information.

This website and its contact forms are not monitored for urgent or emergency situations.

If you are a current client, please use the agreed-upon methods of communication for sharing personal or clinical information.

6. Storage and Security

We take reasonable administrative and technical steps to safeguard personal information. However, no method of transmission over the internet is completely secure. Personal information is retained only as long as necessary to respond to your inquiry or as required by law.

7. Your Rights

You may request access to or correction of your personal information by contacting us using the information below.

8. Contact

If you have questions about this Privacy Policy or how your information is handled, please contact:

Our Healing Connection Therapy, hello@ourhealingconnection.ca

9. Changes to This Policy

This Privacy Policy may be updated from time to time. The most current version will always be available on this website.