Resources

​​​​Walk-in Counselling

• WoodGreen Walk-In Counselling
  Free, same-day single-session counselling for individuals, couples, and families. No referral or OHIP required.
  In person: 815 Danforth Ave., Tuesdays
  Virtual: Wednesdays
  Call: 416-645-6000 ext. 1990

        Registration generally begins at 4 p.m. and spaces are limited. 

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• Family Service Toronto – Walk-In Counselling
  Free single-session counselling for individuals, couples, and families aged 18+ who live or work in Toronto.
  Call: 416-595-9618
  Location: 355 Church Street, Toronto
  Confirm current walk-in schedule before publishing specific days/hours.

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Community Supports

• 211 Ontario
  Free, confidential information and referral service connecting people with community, social, health, housing, employment, and government services.
  Call: 211
  Available 24/7
  Support is available in more than 150 languages.

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• ConnexOntario
  Free, confidential information and referrals for mental health, substance use, and gambling services across Ontario.
  Call: 1-866-531-2600
  Text: CONNEX to 247247
  Available 24/7 

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• Across Boundaries
  Mental health and addiction services using anti-racism, anti-Black racism, and anti-oppression approaches. Services include case management, psychosocial rehabilitation, support groups, and system navigation for eligible racialized community members.
  Call: 416-787-3007 ext. 222
  Monday–Friday: 8 a.m.–8 p.m.; Saturday: 10 a.m.–6 p.m

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• Sherbourne Health
  Community health services with a focus on 2SLGBTQ+ communities, newcomers, people experiencing homelessness or under-housing, and local residents. Mental health, harm reduction, primary health care, and community programs are available.
  Call: 416-324-4100
  Location: 333 Sherbourne Street, Toronto 

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Youth & Young Adult Supports

• Kids Help Phone
  Free, confidential counselling and crisis support for young people across Canada.
  Call: 1-800-668-6868
  Text CONNECT to 686868
  Available 24/7

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• Stella's Place
  Free mental health and wellness services for young adults aged 16–29 living in Toronto, including counselling, groups, peer support, and online programs.
  Call: 416-461-2345
  Virtual drop-in counselling available
  Their current online program information confirms support for Toronto young adults aged 16–29. 

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• Black Youth Helpline
  Support for Black youth and families, including mental health and social support, education, and referrals.
  Call: 416-285-9944
  Toll-free: 1-833-294-8650
  Hours: 9 a.m.–10 p.m.

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2SLGBTQ+ Supports

• The 519
  Community-based programs and services for 2SLGBTQ+ communities, including wellness, peer support, youth programming, housing, health, legal, and social supports.
  Call: 416-392-6874
  Location: 519 Church Street, Toronto 

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• Sherbourne Health
  Provides health and mental health services with a particular focus on 2SLGBTQ+ communities, including trans and non-binary community members.
  Call: 416-324-4100 

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• Friends of Ruby
  Mental health and social support for 2SLGBTQ+ youth and young adults aged 16–29 in Toronto.
  Call: 416-359-0237

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Culturally Specific Supports

• Across Boundaries
  Mental health and addiction services for members of racialized communities using anti-racist and anti-oppressive approaches. Services include counselling, case management, psychosocial rehabilitation, groups, and referrals.
  Call: 416-787-3007 ext. 222 

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• TAIBU Community Health Centre
  Community health centre serving primarily Black communities in Scarborough and the GTA. Counselling services address concerns including trauma, depression, anxiety, self-esteem, and stress related to social determinants of health.

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• Caribbean African Canadian Social Services (CAFCAN)
  Culturally responsive mental health and social services for Black children, youth, adults, and families.
  Call: 416-740-1056

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• Native Child and Family Services of Toronto
  Holistic, culturally grounded services for First Nations, Inuit and Métis community members, including individual, family and group counselling, youth mental health support, case management, and cultural healing programs.
  Intake: 416-969-8510

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Seniors & Caregivers

• Toronto Seniors Helpline – WoodGreen
  Information, supportive counselling, crisis assessment, system navigation, and referrals for seniors and caregivers.
  Toronto: 416-217-2077
  Toll-free: 1-877-621-2077

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• Distress Centres of Greater Toronto – Senior Support
  Provides emotional support, safety check-ins, and other telephone-based supports for seniors. Their Caller Reassurance Program serves Toronto residents aged 55+.
  Call: 416-408-4357

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• Ontario Caregiver Helpline
  Support and information for people caring for family members, friends, or others.
  Call: 1-833-416-2273

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Substance Use & Harm Reduction

• ConnexOntario
  Helps people find local addiction, mental health, and gambling services, including counselling, withdrawal management, treatment, and harm-reduction programs.
  Call: 1-866-531-2600
  Text: CONNEX to 247247
  Available 24/7

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• CMHA Peel Dufferin – HART Hub
  Integrated support for people experiencing homelessness and/or addiction, including mental health care, addiction treatment, housing assistance, primary care, and social services.
  Location: 10 Peel Centre Drive, Brampton
  Walk-in: 9:30 a.m.–8:30 p.m., daily
  Call: 905-451-2123 for CMHA Peel Dufferin intake. 

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• Sherbourne Health – Harm Reduction Services
  Harm-reduction services, naloxone, substance-use support, referrals, and drop-in programming for people who use drugs.
  Call: 416-324-4100

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• Peel Region Harm Reduction Services
  Provides information about naloxone, safer drug use, harm reduction, and local substance-use services. Peel lists community locations where naloxone and other harm-reduction supplies are available. 

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Last reviewed: September 2026​